Shipping policy
THE BARB FINDS — POLICIES & CONTACT
Please review our store policies before placing your order. By purchasing from The Barb Finds, you agree to the policies below.
SHIPPING & PROCESSING
All orders are processed as quickly as possible. Please allow 1–2 business days for order processing before your order is shipped.
Standard Shipping: Orders typically arrive within 3–4 business days after processing and shipment. Delivery times are estimates and may vary due to carrier delays, holidays, weather, or other circumstances outside of our control.
Pre-Orders: Items marked as pre-order have an estimated shipping timeframe of 3–4 weeks. If your order contains a pre-order item, please refer to the product description for any additional estimated shipping information.
Tracking: Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow time for tracking information to update after your package has been accepted by the carrier.
Address Accuracy: Customers are responsible for providing a complete and accurate shipping address at checkout. Please double-check your information before submitting your order. The Barb Finds is not responsible for packages delivered to an incorrect address provided by the customer.
RETURNS, REFUNDS & CANCELLATIONS
Due to the nature of our products, all sales are final.
We do not accept returns, exchanges, or cancellations once an order has been placed.
If you receive an incorrect item or your item arrives damaged, please contact us as soon as possible after delivery with your order number and clear photos of the item and packaging so we can review the issue.
Shipping delays caused by the carrier are outside of our control and are not grounds for a refund.
DIGITAL PRODUCTS
All digital products are digital downloads only and are delivered directly to the email address provided at checkout for access.
Please make sure you enter a valid email address when placing your order.
Because digital products cannot be returned once delivered, all digital product sales are final and non-refundable.
PRE-ORDER POLICY
Products labeled PRE-ORDER are not currently available for immediate shipment.
Pre-order items generally ship within approximately 3–4 weeks, unless a different estimated timeframe is stated in the individual product description.
By purchasing a pre-order item, you acknowledge and agree to the estimated processing and shipping timeframe.
LOST, STOLEN OR DELAYED PACKAGES
Once a package has been accepted by the shipping carrier, delivery is handled by the carrier.
If your tracking shows a delay, please allow additional time for the carrier to complete delivery.
If tracking shows your package as delivered but you cannot locate it, please check around the delivery location and contact the shipping carrier for additional information.
CONTACT US
Questions about your order or our policies can be sent to:
The Barb Finds
Email: Thebarbfinds@gmail.com
When contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you as quickly as possible.