THE BARB FINDS — POLICIES & CONTACT
Please review our store policies before placing your order. By purchasing from The Barb Finds, you agree to the policies below.
SHIPPING & PROCESSING
Please allow up to 2 business days for order processing before your order is shipped.
Standard shipping typically takes approximately 3–5 business days after processing. Delivery times are estimates and may vary due to carrier delays, holidays, weather, or other circumstances outside of our control.
Tracking information will be provided once your order has shipped. Please allow time for tracking information to update after receiving your shipping confirmation.
PRE-ORDERS
Items marked as Pre-Order are not currently ready to ship. Pre-order items typically ship within approximately 3–4 weeks, unless a different timeframe is stated in the individual product description.
If your order contains a pre-order item, please refer to that product’s description for its estimated shipping timeframe.
RETURNS, REFUNDS & CANCELLATIONS
Please review product descriptions, photos, sizing, colors, and other product information carefully before placing your order.
Unless otherwise stated, all sales are final. We do not accept returns or exchanges for change of mind, incorrect size selection, or other buyer-selection errors.
If you receive an incorrect item or your item arrives damaged, please contact us as soon as possible after delivery so we can review the issue. Please include your order number and clear photos of the item and packaging.
Orders that have already been processed or shipped cannot be canceled.
DIGITAL PRODUCTS
All digital products are digital downloads only and no physical product will be shipped.
Digital purchases are delivered directly to the email address provided at checkout for access. Please make sure you enter a valid email address when placing your order.
Due to the nature of digital products, all digital sales are final and non-refundable once access or delivery has been provided.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your address carefully before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has begun processing or has shipped.
LOST, DELAYED OR STOLEN PACKAGES
Once a package has been accepted by the shipping carrier, delivery and tracking updates are handled by the carrier.
If your tracking shows a delay, please allow additional time for the carrier to update the shipment. If your package appears lost, please contact us so we can help you determine the appropriate next steps with the carrier.
The Barb Finds is not responsible for packages marked as delivered by the carrier that are subsequently lost or stolen.
CONTACT US
If you have questions about an order or our store policies, please contact us at:
Email: Thebarbfinds@gmail.com
Website: TheBarbFinds.com
Please include your order number when contacting us about an existing order.